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Enquire vs Tiergain in 2026: post-purchase surveys or bundle architecture?
Enquire asks 'how did you hear about us?' Tiergain asks 'want to add 2 more and save 20%?' One collects data. The other collects revenue.
Quick Verdict
Enquire asks customers how they discovered your store after checkout. Tiergain builds bundle offers that grow what they spend during checkout. Surveys reveal attribution. Bundles drive revenue. Both inform strategy differently.
What is Enquire Post Purchase Surveys?
Enquire Post Purchase Surveys is a Shopify app that adds attribution surveys to the order confirmation page. It asks customers how they discovered the store, which marketing channel drove the purchase, and collects qualitative feedback. Pricing starts at $99/month. It has a 4.8 rating across 100+ reviews.
Where Enquire Post Purchase Surveys Falls Short
Attribution Data Collection, Not Revenue Architecture
Enquire collects survey responses about how customers found your store. It does not build the shopping experience that determines what those customers buy or how much they spend.
No Bundle Builder or On-Site Offer Stack
Enquire manages post-purchase survey forms. It does not create tiered bundles, progressive rewards, or mix-and-match shopping flows.
Knowing the Source Does Not Change the Order Value
Enquire tells you that 40% of customers came from TikTok. That is valuable for ad spend allocation. But it does not lift what TikTok visitors spend. Tiergain bundle offers lift AOV from every source.
Survey Data Is Directional, Not Exact
Post-purchase surveys rely on customer memory. 'How did you hear about us?' gets approximate answers. Tiergain bundle architecture delivers exact, measurable AOV lift on every order.
Feature-by-Feature Comparison
| Feature | Enquire Post Purchase Surveys | Tiergain |
|---|---|---|
| Bundle type variety | No bundle builder | 10+ architectures, fully customizable |
| Combined rewards | No on-site rewards | Discount + free shipping + free gift |
| Post-purchase attribution surveys | Yes, customizable | No |
| Channel attribution | Yes, self-reported | No |
| Qualitative feedback | Yes, open-ended | No |
| NPS scoring | Yes | No |
| Sequential bundle flows | No | Yes, step-by-step |
| Dollar thresholds | No | Yes, quantity or dollar |
| Free plan | No ($99/month) | Yes, free forever plan |
| Direct revenue impact | No (data only) | Yes (lifts AOV 22-34%) |
| Works with all themes | Checkout page only | Yes, no code |
| Shopify Functions | No | Yes, server-side discounts |
Why Merchants Switch to Tiergain
22-34% AOV lift at $0/month vs attribution surveys at $99/month
Tiergain generates revenue for free. Enquire provides attribution data for $99/month. For stores that need revenue growth before attribution infrastructure, Tiergain delivers ROI immediately.
Enquire attribution + Tiergain bundles = spend more on channels that drive bundle buyers
Enquire shows which channels drive customers. Tiergain shows those customers bundle offers. Combine both: find which channels produce the highest bundle AOV and invest more in those channels.
Revenue action first. Attribution intelligence second.
Tiergain lifts AOV on every visitor regardless of source. Enquire reveals which sources to invest in. Both are valuable. But revenue generation is more urgent than attribution understanding.
Frequently Asked Questions
Can I use Tiergain alongside Enquire?
Yes. Enquire reveals where customers come from. Tiergain builds bundle offers for all of them. Together: identify your best channels and build bundle offers that maximize each channel's AOV.
Is Tiergain a replacement for Enquire?
No. Enquire handles post-purchase attribution surveys. Tiergain handles pre-purchase bundle architecture. Different tools for different business questions.
Is Tiergain cheaper than Enquire?
Yes. Tiergain starts free, Pro is $50/month. Enquire starts at $99/month. Tiergain is half the cost with a free tier.
How long does it take to set up Tiergain?
Most merchants go live with their first bundle in under 10 minutes. Tiergain uses Shopify Theme App Extensions - drag and drop, no code editing, works with any theme.
Should I invest in attribution or bundles first?
Bundles first. A 22-34% AOV lift generates immediate revenue on all traffic. Attribution helps you allocate ad spend more efficiently over time. Revenue before optimization.
Ready to switch from Enquire Post Purchase Surveys?
Free plan available. No credit card required.