tiergain
Refund-proof electronics bundles for Shopify in 2026
Electronics refunds happen when the bundle includes accessories the customer does not need. Essentials-only bundles with device logic cut returns by 67%.
5%
Refund rate on essentials-logic device bundles
35%
AOV lift from device-logic electronics bundles
-67%
Refund reduction from essentials-only bundles
Electronics bundle refunds come from accessories the customer did not need. A device + essentials kit that includes only what is necessary refunds at 5%.
The hacks
Essentials-only bundles: case, charger, protector
Case + charger + screen protector. Every customer needs all three. A bundle with headphones + stand + bag includes items some customers do not want. Essentials-only bundles refund at 5% vs 15% for expanded kits.
Tiered device kits that let customers pick their extras
Basic ($49): case + charger (essentials). Pro ($99): essentials + pick 2 from headphones, stand, bag, cable. Customer choice prevents unwanted-item returns. Tiergain builds tiered kits with optional extras.
Compatibility verification on every bundle item
"Compatible with iPhone 15, 15 Pro, 15 Pro Max" on every accessory in the bundle. Compatibility mismatch is the #1 return reason for electronics bundles. Clear labeling prevents it.
Setup guide included in every device bundle
A printed quick-start card: "1. Install screen protector. 2. Charge with included cable. 3. Snap on case." Customers who set up immediately return less than those who leave the box sealed.
Protection plan as part of the bundle, not a separate upsell
Bundle the protection plan with the essentials kit at a combined price. When protection is part of the kit, it feels included. When it is a separate upsell, it feels like a sales tactic.
Post-purchase setup confirmation to prevent buyer remorse
Day 2 after delivery: "Got your device set up? Here are 3 tips to get the most from your kit." The check-in catches issues early and reinforces the purchase decision before returns are considered.
Only bundle what every customer needs
The essentials kit (case + charger + protector) refunds at 5%. The expanded kit (essentials + headphones + bag + stand) refunds at 15%. The extra items cause returns because not everyone wants them. Let the Pro tier handle extras with customer choice.